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Advantage Home Care Privacy Policy

We at Advantage Home Care LLC, (“Advantage Home Care” or “we” or “us” or “our”) appreciate your interest in this website upon which this Privacy Policy is based. In the future, this website in this policy will be referred to as the “Site”.

Your privacy is important and we are committed to protecting the personally identifiable information  that you disclose to us. We want you to understand our practices with respect to how we gather and use the information we collect from visitors to the site. This privacy policy covers our collection, use and disclosure of information we collect through our Site and our Social Media Properties  and how that information may be used or shared by us and third parties who work with us.

This Privacy Policy may be changed in the future. If we make any material changes we will notify you with a notice on the Site prior to the change becoming effective. We encourage you to review this Privacy Policy to make note of the date of the most recent revision. If you disagree with how we intend to use the Personal Information you provide to us, you may opt out of these uses by following the instructions below. By using our Site, you agree to the terms of the Privacy Policy in effect at that time and as may be updated from time to time.

If you have questions or complaints regarding our Privacy Policy or practices, please contact us at 550 Forest Avenue, Suite 206, Portland, Maine 04101, [email protected], or 1-207- 699-2570.

Who we are

Our website address is: https://advantagehomecaremaine.com.

Advantage Home Care LLC is independently owned and operated and serves Portland, Maine and its surrounding communities. We are a State of Maine registered personal services agency whose mission is to provide in-home services to aging adults who need assistance to remain independent in their homes. We have been business since 2008.   Our company is located at 550 Forest Avenue, Suite 206, Portland, Maine 04101. https://advantagehomecaremaine.com.

Information We Collect

We collect both personal information and non-personally identifiable information through the Site in order to help us to learn more about how our visitors use the Site and to measure areas of interest. Collection of information allows us to build features and functionality that will enhance your experience. You are not obligated to provide us with personal information in order to use the Site. However, we do require that you register and provide certain personal information in order to send us inquiries, to receive information about our services and fees, to request information or apply for employment or to subscribe to our blog, and to leave comments on our blog.

Collection of Personal Information

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms, Employment Applications, Blog Subscription Forms

We do require that you register and provide certain personal information in order to send us inquiries, to receive information about our services and fees, and to request information or apply for employment

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Collection of Non-Personally Identifiable Information

1. Non-Personally Identifiable Information

Personal Information is information that is about an identifiable individual. Generally speaking, Personal Information does not include: a) anonymous or aggregated information that does not allow an individual to be identified; or b) information regarding companies and other “legal persons.”

2. General Tracking Information

We keep track of the pages visited by each user. Our web server automatically collects some information about you when you request pages from our server, including your IP address. Your IP address is a number that is used by computers connected to the Internet to identify your computer so that data (such as the web pages you request) can be sent to you. We aggregate this data with data on the pages visited by other users to track overall visitor traffic patterns. We use this information to improve our Site by making it more responsive to the needs and preferences of our users. This information does not identify you personally.

3. Tracking Technology

Technologies such as cookies and scripts are used by Advantage Home Care and/or our analytics, hosting technology and web security monitoring service providers. These technologies are used in analyzing trends, administering the Site, tracking users’ movements around the Site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. Mobile applications may also use cookies. We may combine this automatically collected log information with other information we collect about you. We do this to help improve the services we and/or our Network offer you and to help improve marketing, analytics, or Site functionality.

Analytics

Who we share your data with

If you choose to register on our Site, you will be asked to provide Personal Information which may include your name, mailing address, e-mail address, and phone number. Except as otherwise provided in this Privacy Policy, we do not actively share Personal Information gathered from our web servers. When you register, we will place your name in our mailing list and will send you an e-mail to the address you have provided to confirm your registration on our Site.

We will share your Personal Information with third parties only in the ways that are described in this Privacy Policy. We currently do not provide or sell any Personal Information to marketing research or bulk advertising sales companies or to any other third parties. We may use your Personal Information to follow up on your interest in receiving our services and/or if you express interest in potential employment with our company.  As described above, you may limit this sharing by following the instructions in the “Opt-Out” Section below. We may also disclose Personal Information in special cases when we have reason to believe that disclosing this Personal Information is necessary to identify, contact or bring legal action against someone who may have breached our Terms of Use or who may be causing (whether intentionally or unintentionally) injury to or interference with our rights or property, other website users, or anyone else who could be harmed by such activities. We reserve the right to disclose your Personal Information to law-enforcement personnel and agencies when requested to do so, as required by law such as to comply with a subpoena, or if Advantage Home Care is involved in a merger, acquisition, or sale of all or a portion of its assets.

We may also provide your Personal Information to or allow access to your Personal Information by companies that provide services to help us with our/its business activities, such as offering customer service, assessing quality and customer satisfaction, enabling website features, or assisting with hiring of employees. These companies are authorized to use your Personal Information only as necessary to provide these services.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Links to Third Party Websites

Occasionally our Site may include a hyperlink (“Link”)  which allows you to connect to the home page of a third party website (“Third Party Site”), to provide you a convenient method of accessing information that may be useful or of interest to you. This Privacy Policy and the practices that we follow under this Privacy Policy do not apply to Third Party Sites that are operated independently from Home Instead.

We are not responsible for the content, accuracy, or opinions expressed on any Third Party Site. We will not, and are under no obligation to, investigate, monitor or check Third Party Sites for accuracy or completeness, or for any obscene, scandalous, inflammatory, pornographic, indecent, profane, defamatory or unlawful content or materials. Inclusion of any Link or Banner Ad to a Third Party Site that is placed on our Site does not imply approval or endorsement of the Third Party Site. You understand and agree that by clicking on a Link to a Third Party site you have left the Site, and the Advantage Home Care Site Privacy Policy stated on the Site is no longer in effect.

Social Media

Any information, including personal information, that you choose to share in an online message board, forum, or via social media is by design open to the public and not private. You should think carefully before posting any personal information via social media.  What you post can be seen, disclosed to or collected by third parties and may be used by others in ways we cannot control or predict, including to contact you for unauthorized purposes.  As with any social media or a public forum, the information you post may show up in third-party search engines.

1.  Social Media Sharing
Our Site includes social media sharing tools and features, such as Facebook Like, YouTube, Twitter and “share” buttons and widgets, and interactive mini-programs that run on our Site (each a “Feature” and, collectively, the “Features”). These Features may collect your IP address and which page you are visiting on our Site, and set a cookie to enable the Feature to function properly. Features and widgets are either hosted by a third party or hosted directly on our Site.

2. Social Media Message Boards and Public Forums
Social media message boards and public forums provide users with similar interests and concerns a place to share information and support one another, post questions, or enter into moderated online discussions.  We maintain profiles or accounts with various third-party social media providers, including, Facebook, Twitter, Instagram and LinkedIn,  )

Your interactions with these Social Media Properties and/or the Features are governed by multiple privacy policies. While our collection, use, and disclosure of information obtained through the Social Media Properties and/or the Features is governed by this Privacy Policy to the same extent as information gathered through the Site, the information third-party social media providers collect or access through your use of the Social Media Properties is governed by such third-party’s privacy policy.  We encourage you to review the social media provider’s privacy policy before interacting with a Social Media Property and/or Feature.

Security

To reduce the possibility of unauthorized access or disclosure, we have put in place a number of physical, electronic and managerial procedures to help protect the information we collect online. In addition, we use security software called Wordfence to secure all pages used for inputting users’ Personal Information. However, due to the open communication nature of the Internet, no system can be completely secure and we cannot guarantee the security of your Personal Information.

Opt-Out

You may choose to have your name taken off of our registration list, cease receiving correspondence or newsletters from us, limit our sharing of Personal Information with third parties who may offer services to you, or update or delete the Personal Information that you have provided to us via one of the following methods:

  • Using the opt-out option in any e-mails or text messages you receive from us;
  • Sending us an e-mail at [email protected];
  • Writing to us at: Advantage Home Care LLC, 550 Forest Avenue, Suite 206, Portland, ME 04101 or
  • Calling us toll free at: 1.888.484.5759

We will respond to your request within 15 days.

Opting out of one form of communication does not mean you have opted out of other forms as well. For example, if you opt out of receiving marketing emails, you may still receive marketing text messages if you have opted in to receiving them.  If you submit a general opt out request, we will unsubscribe you based upon the information provided.  For example, if you provide your name, email address, and phone number we will unsubscribe you from any lists linked to either your name, email address or phone number. 

Disclaimer

The data contained in our Site is for informational purposes only and is not represented to be error free. Advantage Home Care attempts to ensure that the data provided or otherwise displayed on our Site is accurate. However, the Site and its contents are provided on an “as is, as available” basis. Use of the Site and its contents is at your sole risk. Advantage Home Care does not warrant that any functions of the Site will be uninterrupted or error-free, that defects will be corrected, or that the Site will be free from viruses or other harmful components. Advantage Home Care makes no warranties, either express or implied, concerning the content of the Site, including the accuracy, completeness, reliability or suitability of the Site.

Blogs

The Site does offer publicly accessible blogs. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your Personal Information from our blog, contact us at [email protected]. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.

Testimonials

The Site may display personal testimonials in addition to other endorsements.

Our Site may enable you to post public comments, feedback, or reviews, through a Third Party Site. While the collection, use and disclosure of information you post on this Site is governed by this Privacy, personal testimonials posted publicly on a Third Party Site are also governed by that site’s privacy policy. We encourage you to review the applicable site’s privacy policy before publishing such public comments, feedback or reviews. By publishing a personal testimonial through a Third Party Site, you consent that we may post your testimonial along with your name.

If you wish to update or delete your testimonial on our Site, you can contact us at [email protected].

Termination of Use

You agree that we may, in our sole discretion, terminate or suspend your access to all or any part of the Site with or without notice and for any reason. Any suspected fraudulent, abusive or illegal activity may be grounds for terminating your access to and use of the Site, and if we believe that you have committed such acts, we may report you to appropriate law enforcement authorities.

Service Provider, Sub-Processors/Onward Transfer

Advantage Home Care may transfer Personal Information to companies that help us and our Network provide our and the Network’s respective services. Transfers to subsequent third parties are covered by the provisions in this Privacy Policy regarding notice and choice, the franchise agreements with our Franchisees and the master franchise agreements with our Master Franchisees.

Contact Information

If ​​​​​you have any questions about this Privacy Policy, the practices of the Site, or your dealings with the Site, please contact:

Advantage Home Care
550 Forest Ave, Suite 206
Portland, Maine 04101
[email protected]
1-207-699-2570

How we protect your data

Best practices and industry standards are used to protect your data. We use security software appropriate to the WordPress platform and provide daily scans of the Site for security breaches.

In addition, a VPN or Virtual Private Network is used at all times when working with the information from the Site.